Frequently Asked Questions of The Garden Furniture Company

What does K/D stand for?

K/D is the abbreviation for knock-down, meaning that the legset comes flat packed and is bolted and screwed together as necessary.

Can you clarify your delivery schedules...

Standard Delivery - We will make delivery within 15 working days at no charge.

Special Delivery charges - the 7 day delivery charge is guaranteed delivery within this time period. It relates to working days. Sorry, we are unable to schedule weekend deliveries. Orders received after 12 noon will be classified as received the following working day.

What is a Working Day? - Working days are Monday to Friday and do not include Bank Holidays.

Can we visit you?

Yes, please come and visit us at our showroom located at Unit 17, Redditch Trade Centre, New Meadow Road, Lakeside, Redditch B98 8YW. We are open Wednesday to Saturday 10 - 5 and Sunday 10 - 4.

Contacting us

You may contact us directly at our Redditch showroom on 01527 525533, however out of normal trading hours, our on-line shop is open 24 hours a day, 7 days a week. In general the best way to get a speedy response from us is to use our quick contact form.

More FAQ Coming Soon